Full feature tour

Every part of Shaili RMS — one quiet, scrollable walkthrough.

A complete tour through the operating system. Read it linearly to feel the daily rhythm of the product, or jump to a section from the side menu.

01 The home screen

Your service desk, the first thing every shift.

Open Shaili RMS and you land on the service desk — a calm, role-aware summary of where the day stands. Covers, food cost, waste trend, prep status, the one thing your AI thinks matters today. It's the briefing your team used to do in a huddle, with the numbers attached.

  • Role-aware: chef, manager and owner see different summaries
  • Auto-refreshes every 5 minutes during service
  • One-tap drill into any number to see how it was made
  • Pinned by default to your largest screen in the office
Service desk · Fri 23 MayLive
Covers
187
+14% vs Fri avg
Food cost
28.4%
−1.2 pt
Waste 7d
$480
−22%
10:30Morning HACCP checks complete · Asha
11:14AI insight: paneer over-portioned ~18%
12:00Lunch service open · 4 stations live
12:14Curry station running 6 min behind tickets
02 Schedule & shifts

Plan the week in minutes, not Sunday evenings.

Build the roster around forecasted covers, station coverage and the people you actually want on the floor. Drag, drop, publish. Staff get the new schedule on their phones with one tap to confirm.

  • Forecast labor cost as a % of forecast revenue, live
  • Auto-flag understaffed stations before they happen
  • Swap requests, time-off and availability in one queue
  • Mobile clock-in with optional geofence verification
  • Multi-venue rosters with shared staff pools (Service plan)
Week of 27 May · PublishedCost 22%
Station
Mon
Tue
Wed
Thu
Fri
Tandoor
Asha · 12–8
Asha · 12–8
Vikram · 4–11
Asha · 4–11
Vikram · 12–11
Curry
Priya · 11–8
Priya · 11–8
Rohan · 4–11
Priya · 11–8
Rohan · 11–11
Pass
Maya · 11–11
Maya · 11–11
Maya · 11–11
Sam · 11–11
Maya · 11–11
03 Inventory & ordering

Par levels that learn from your covers.

Inventory that watches yesterday's prep, today's bookings and tomorrow's forecast — then drafts the order for you to approve. Supplier price changes are flagged the moment they arrive, before they quietly eat your margin.

  • Suggested orders, ready to send by email, EDI or supplier API
  • Live stock-on-hand by location and station
  • Price-change alerts with cause-and-effect to recipe cost
  • Receive against PO with photo evidence and discrepancy logging
Stock on hand · prep room12 SKUs low
Paneer
14.4 / 20 kg
Basmati rice
16 / 50 kg
order today
Ghee
0.6 / 5 L
critical · auto-PO drafted
Tomatoes
22 / 25 kg
04 Food wastage monitoring

Log waste in a tap. See where it really goes.

Stop the daily slow drip of margin loss. Capture waste at the prep table, in service and at the pass — and turn that data into recipe-level decisions. Every entry takes 4 seconds. Every entry compounds into a real story by the end of the week.

  • One-tap logging from any tablet or phone, even offline
  • Breakdown by station, recipe and reason (spoilage, prep error, over-portion, return)
  • Trends across days, weeks, seasons and venues
  • Photo evidence attached automatically to compliance audits
  • Weekly waste briefing emailed to chef & owner
Waste · this week↓ 22%
Total
9.4 kg
$ value
$480
vs target
−18%
Tandoor
2.4 kg
Curry
4.1 kg
Salad / cold
1.6 kg
Pastry
0.9 kg
Bar
0.4 kg
05 Cost control

Theoretical vs actual, at the recipe level.

Catch margin drift on the day it happens, not at the month-end review. Every recipe, every shift, every station gets a live theoretical-vs-actual reconciliation, with the variance drilled down to the line.

  • Live food cost % alongside daily covers
  • Variance heatmap by dish, station and time of day
  • Supplier price changes propagate to recipe cost instantly
  • Drill any line to see the cause — prep, supplier, sales mix, waste
Cost control · todayVariance 1.5pt
Food cost
28.4%
↓ 1.2 pt
Theoretical
26.9%
on plan
Variance
1.5 pt
paneer, oil
Top variance lines
Paneer Tikka
+$184
Butter Chicken
+$121
Dal Makhani
−$42
06 AI insights

AI that earns its place at the pass.

Daily summaries written for your role. Suggestions tied to your menu, your prep, your team. Every recommendation explains where it came from in plain language, and every one can be applied, sent to your team, or dismissed in a tap.

  • Trained on your actual operation, not the industry average
  • Plain-language explanations and confidence scores
  • One-tap apply, dismiss or send to a teammate
  • Learns from what you applied last week
  • Forecasts covers, prep quantities and labor needs (Service plan)
AI insights · Friday3 new
Paneer prep over-portioned by ~18%.
Tue and Wed lunch plated 165g vs your 140g target. Realigning recovers an estimated $640/week.
Confidence · highBased on · 9 services
Sat lunch forecast: +24 covers vs last Sat.
Pre-prep an extra 2.4kg paneer and 0.8kg coriander. Open extra pass position.
Confidence · mediumBased on · 12 weeks
07 HACCP & compliance

Ready when the inspector arrives.

Digital HACCP checklists built by a food-safety expert, on the schedule your operation actually runs. Temperature logs that read straight off your probes. Audit trails that you can export to PDF in seconds.

  • Custom checklist library, with templates for common formats
  • Bluetooth probe integration for fridges, freezers & cook temps
  • Photo evidence and operator signatures on every entry
  • Failed checks escalate to a manager automatically
  • One-click audit pack export (PDF + raw logs)
Morning HACCP · 23 May4 of 5 complete
Walk-in fridge2.4°C· Asha · 09:14
Freezer−19°C· Asha · 09:15
Hot-hold rice66°C· Priya · 11:42
Prep fridge B7.8°C· flagged → mgr
Allergen station wipe· due 14:00
08 Recipes & menu

A single source of truth for every dish.

Ingredients, allergens, portion sizes, prep methods, plate cost and supplier links — all in one place. Update a recipe once and the change propagates to costing, allergen tags, inventory pars and the kitchen station screens.

  • Sub-recipes, batch yields and yield loss factors
  • Automatic allergen tagging from ingredient master data
  • Live plate cost & margin per recipe
  • Menu engineering quadrant (star, plowhorse, puzzle, dog)
Paneer Tikka
Yield: 4 portions · 140 g each · prep 25 min · cook 12 min
IngredientQtyCost
Paneer500 g$3.20
Yoghurt marinade120 g$0.40
Peppers, onion200 g$0.60
Spice mix14 g$0.18
Plate cost4 ptn$1.10 / ptn
Dairy Gluten-free Veg
09 Team & training

Onboarding flows, SOPs and skill matrices.

A calm system for the human side of your operation. New hires get a curated onboarding flow with the SOPs they need on day one. Existing team gets a living skill matrix that shows who can run which station, and where training gaps are forming.

  • Role-specific onboarding flows with task sign-offs
  • SOPs as searchable, versioned, photo-rich documents
  • Skill matrix by station, dish & certification
  • Training reminders tied to certificate expiry (HACCP, allergen, fire)
Skill matrix · tandoor station3 trained
A
Asha P.
Sous chef · 3 yr
V
Vikram S.
Line cook · 2 yr
P
Priya R.
Curry station · 4 yr
R
Rohan M.
New hire · wk 3
10 Real-time service view

What's happening, right now — in one glance.

A live service screen that combines the floor, the kitchen and the pass. Built for the office monitor, but mirrored to the manager's phone so they can step away from the desk without losing the picture.

  • Tickets in flight by station, with age & SLA
  • Covers seated vs forecasted
  • Bottleneck alerts when a station crosses your threshold
  • End-of-service summary auto-generated for the next morning's briefing
Live · lunch service12:14
Tickets in
18
avg age 6:20
Curry station
+6:00
over SLA · alert sent
Covers seated
84
forecast 96
Pass throughput
14/h
target 16
12:12 · Curry station ticket age trending up. Recommend pulling Rohan from prep to plating for next 20 min.
11 Integrations

Plays well with the tools you already use.

Shaili RMS isn't trying to replace your POS, your accounting or your suppliers' portals. It connects to them, pulls the data it needs, pushes back what they need, and stays out of the way otherwise.

  • POS: Square, Toast, Lightspeed, Petpooja, custom REST
  • Accounting: QuickBooks, Xero, Zoho Books, Tally
  • Payroll: Gusto, Deel, RazorpayX Payroll
  • Suppliers: EDI, email-PO, custom APIs
  • Open REST API & webhooks for anything else
Connected · 6 activeAll healthy
Toast
POS
Synced 2m ago
QuickBooks
Accounting
Synced 18m ago
Petpooja
POS
Synced 4m ago
Xero
Accounting
Synced 30m ago
Gusto
Payroll
Synced 1h ago
Sysco EDI
Supplier
Synced 12m ago
12 Mobile & offline

Built for the tablet on the prep table, the phone in the back pocket.

Every feature is designed mobile-first. Waste logs, HACCP checks, time clock and AI insights all work on a phone, on a tablet, even when the Wi-Fi in the basement goes down. Everything syncs the moment you're back online.

  • Native-feeling tablet app for kitchen stations
  • Phone app for staff: schedule, swaps, time clock, training
  • Offline-first: log waste & checks without a signal
  • Bluetooth probe support for temperature logs
12:14● ● ●
Morning checks
Walk-in fridge · 2.4°C
Freezer · −19°C
Hot-hold rice · 66°C
Allergen station wipe
Hand-wash station check
See it in your kitchen

A walkthrough tailored to your menu, team and pain points.