Shaili was built around a simple idea: lifecycle software should fit the operation that buys it. So we offer our products both as SaaS subscriptions and as purchasable, self-hosted installations. Pick the path that fits your operation.
For the operator running one restaurant who wants a calm, modern operating system.
For multi-venue groups and growing brands that need shared data, deeper insights and more hands on deck.
For restaurant groups, hotel F&B and hospitality enterprises that need bespoke deployment and SLAs.
| Capability | Kitchen | Service | Hospitality |
|---|---|---|---|
| Operations | |||
| Shifts & scheduling | Up to 25 staff | Unlimited | Unlimited |
| Food wastage logging | Standard | Advanced | Advanced |
| Recipe & menu library | Included | Included | Included |
| HACCP digital checklists | Included | Included | Included + custom |
| Money | |||
| Recipe-level cost control | Single venue | Multi-venue | Group-wide |
| Supplier price alerts | — | Included | Included |
| Theoretical vs actual variance | Daily | Live | Live |
| AI | |||
| Daily AI insights | Standard | Advanced | Advanced + custom |
| Forecasting (covers, prep) | — | Included | Included |
| Platform | |||
| POS & accounting integrations | — | Standard library | Custom |
| Single sign-on (SSO) | — | — | Included |
| Data residency & SLA | Shared | Shared, EU/IN | Dedicated, 99.9% |
| Support | |||
| Response window | 1 business day | 4 hours | 1 hour · named CSM |
| Onboarding | Self-serve guided | Remote, 2 weeks | On-site, bespoke |
The same digital HACCP & food-safety system that's built into Shaili RMS, sold standalone for operators who aren't ready for the full platform — auditable, mobile-friendly, ready when the inspector arrives.
For operators and hospitality groups who prefer to own their software outright. A licensed install of the Compliance system, deployed on your infrastructure, with one year of updates and support included.
Add a second, third or tenth restaurant to your account at a reduced per-venue rate.
White-glove migration of recipes, suppliers and SOPs, with two on-site days for your team.
POS, ERP or supplier API not in our library? We'll build & maintain the connector.
Yes. Shaili was founded with the intent of offering services across multiple domains and ownership models. Most operators prefer the subscription path because updates, AI and integrations stay current automatically. But if you need to own your software outright — for regulatory, procurement or philosophical reasons — we can do that too.
14 days, all features unlocked, no credit card required. We'll help you import a slice of your real data (one menu, a week of waste, a handful of recipes) so you can feel the product working with your operation, not a demo dataset.
Yes, both directions. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing cycle. We never lock you in.
You always get an export. We keep your account in read-only mode for 90 days after cancellation so you can pull recipes, reports and audit logs. After that we delete it.
Annual billing is 20% off automatically. We offer additional discounts for independent operators with under 50 covers a day, social-enterprise kitchens and culinary schools — just write to us.
All major cards, bank transfer (ACH, SEPA, UPI) and invoicing on Net-30 terms for the Hospitality plan. Receipts are itemised and tax-compliant in every region we operate.