Privacy Policy
Shaili ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit shaili.org, use Shaili RMS, or otherwise interact with our products and services.
1. Information we collect
- Account information — name, email address, company, role.
- Operational data — information your business chooses to enter into our products (schedules, recipes, waste logs, etc.). This data is owned by you.
- Usage information — pages visited, features used, device and browser details, for product analytics.
- Communications — messages you send to us via the Contact form or by email.
2. How we use your information
We use your information to provide and improve our products, respond to your enquiries, send you product updates you've opted into, and comply with legal obligations. We do not sell your personal information.
3. How we share your information
We share information only with the service providers needed to run our business (hosting, analytics, email delivery), and only to the extent required for that service. All such providers are bound by confidentiality and data-processing agreements.
4. Data retention
We retain your information for as long as your account is active or as needed to provide our services and comply with our legal obligations. You may request deletion of your account at any time by writing to contactus@shaili.org.
5. Your rights
Depending on your jurisdiction, you may have the right to access, correct, port or delete your personal information, and to object to certain processing. Contact us to exercise any of these rights.
6. Security
We use encryption in transit and at rest, role-based access controls, and regular security reviews. No method of transmission is 100% secure, but we work hard to protect your information.
7. Contact
Questions about this policy? Write to contactus@shaili.org.